The Observability & Automation Posts

Why Explainability Matters As AI agents take on more responsibility in NetOps, understanding how and why they make decisions is...

The Escalation Overload Problem Traditional alerting and escalation can quickly become overwhelming—flooding teams with tickets and...

Moving Beyond Firefighting Traditional network operations are often stuck in firefighting mode—scrambling to resolve issues after users...

Automation That Doesn’t Stand Still Classic automation is built on fixed rules: set it, forget it—until something changes.AI agents are...

AI Agents Are Already on the Job Forget the hype—AI agents are quietly transforming daily network operations.From automatically...

Full Autonomy? Not Quite—And That’s Okay Despite the promise of fully autonomous operations, most real-world environments still need...

The Rise—and Risk—of the “Agent” Label With the growing popularity of AI and automation, almost every tool now claims to be powered by...

• The Three Core Functions Every true AI agent combines three fundamental capabilities: sensing, thinking, and acting. Sensing involves...

Beyond Static Rules — The Essence of Autonomy Traditional automation depends on human-written rules: “If X happens, do Y.” But real-world...

• Automation Got Us Here — Now AI Agents Take Us Further Over the past decade, network automation has become the industry standard....

• Not AI vs. Humans, but AI + Humans Despite the hype, AI isn’t here to replace engineers — it’s here to empower them. A 2024 Cisco study...

More Dashboards, More Overload The average enterprise now maintains more than 25 monitoring dashboards across operations, according to a...

• Each Data Type Tells Part of the Story Logs record every detail, metrics track trends, and traces map out the journey of every...

• AI Is Only as Good as the Data It Sees You can’t expect intelligent answers from incomplete inputs. AI-powered observability platforms...

MTTR Still Matters — and It’s Still Too High According to Uptime Institute, the average Mean Time to Resolution (MTTR) for critical...

• Monitoring Tells You What. Observability Helps You Understand Why. Monitoring is about tracking predefined metrics and triggering...

• Too Many Events. Not Enough Insight. Enterprise IT systems generate millions of logs and metrics daily , yet a vast majority of these...

• Manual Doesn’t Scale — and It Slows You Down A 2023 Forrester report found that NetOps teams spend up to 45% of their time on routine,...

• Downtime Is Expensive — and Often Preventable According to Gartner, 70% of unplanned outages could have been avoided with proactive...

• The Early Signals Are Already There — If You Can See Them According to Splunk’s 2024 State of Observability report, only 41% of IT...