The Observability & Automation Posts

The Rise—and Risk—of the “Agent” Label With the growing popularity of AI and automation, almost every tool now claims to be powered by...

• The Three Core Functions Every true AI agent combines three fundamental capabilities: sensing, thinking, and acting. Sensing involves...

Beyond Static Rules — The Essence of Autonomy Traditional automation depends on human-written rules: “If X happens, do Y.” But real-world...

• Automation Got Us Here — Now AI Agents Take Us Further Over the past decade, network automation has become the industry standard....

• Not AI vs. Humans, but AI + Humans Despite the hype, AI isn’t here to replace engineers — it’s here to empower them. A 2024 Cisco study...

More Dashboards, More Overload The average enterprise now maintains more than 25 monitoring dashboards across operations, according to a...

• Each Data Type Tells Part of the Story Logs record every detail, metrics track trends, and traces map out the journey of every...

• AI Is Only as Good as the Data It Sees You can’t expect intelligent answers from incomplete inputs. AI-powered observability platforms...

MTTR Still Matters — and It’s Still Too High According to Uptime Institute, the average Mean Time to Resolution (MTTR) for critical...

• Monitoring Tells You What. Observability Helps You Understand Why. Monitoring is about tracking predefined metrics and triggering...

• Too Many Events. Not Enough Insight. Enterprise IT systems generate millions of logs and metrics daily , yet a vast majority of these...

• Manual Doesn’t Scale — and It Slows You Down A 2023 Forrester report found that NetOps teams spend up to 45% of their time on routine,...

• Downtime Is Expensive — and Often Preventable According to Gartner, 70% of unplanned outages could have been avoided with proactive...

• The Early Signals Are Already There — If You Can See Them According to Splunk’s 2024 State of Observability report, only 41% of IT...

• Networks Are Scaling Faster Than Teams A 2023 IDC report found that over 60% of IT leaders struggle to hire and retain network...

• Downtime Still Costs Too Much, Takes Too Long A study by Ponemon Institute reports that the average cost of IT downtime is $5,600 per...

• Visibility Isn’t the Same as Observability A recent Cisco study found that only 49% of IT professionals believe they have full...

• The Hidden Cost of Manual Work A McKinsey study found that engineers in infrastructure and operations spend up to 40% of their time on...

• The Alert Fatigue Problem According to a recent study by EMA, over 80% of NetOps teams report receiving duplicate or irrelevant alerts...

• Too Much Data, Too Little Time Gartner estimates that by 2025, over 75% of enterprise-generated data will be created and processed...